使用條款

版本 1.0 · 最後更新於 10 Sep 2026。 在重大變更生效前，我們會先通知已註冊使用者。

1. 我們是誰

VisaBid 的營運者是 MultiTasker LLC, 一家在美利堅合眾國 Wyoming 州註冊的有限責任公司，註冊辦事處位於 30 N Gould St, STE R, Sheridan, WY 82801, United States of America。在這些條款中，「VisaBid」、「we」、「us」和「our」均指該公司。

VisaBid is a service name of MultiTasker LLC, not a separate company. No company has been registered under the name VisaBid, and every agreement, invoice and payment on this site is made by MultiTasker LLC. If you need to identify the party to this agreement - to give notice, to make a claim, or to look us up on a company register - it is MultiTasker LLC.

We are not an Australian company and we do not hold an Australian financial services licence, an Australian credit licence, or registration as a migration agent. We say so plainly because a platform in this market that is vague about what it is licensed to do is a platform to be careful of.

2. VisaBid 是什麼，以及不是什麼

它是 an online marketplace where a person describes an Australian immigration matter and providers who are legally entitled to act send written quotes; a set of tools that generate the consumer guide acknowledgement, service agreement, invoices and receipts the Migration Agents Code of Conduct requires; and a durable record of what was agreed and what happened.

不是 移民代辦機構、法律事務所、金融服務、託管代理、保險公司，或任何提供者的僱主或代理。我們不審查你的文件、不對你的成功機會形成看法，也不監督專業工作。

Only a registered migration agent or an Australian legal practitioner may give immigration assistance in Australia for a fee. If anything on this platform ever reads as advice about your matter, we have made a mistake and we want to hear about it at trust@visabid.io.

3. 資格與你的帳戶

• 你必須年滿 18 歲，並且能夠訂立具約束力的合約。
• 你的帳戶資料必須準確。你帳戶上的姓名會用來簽署 服務協議，因此應與你的身分證明文件一致。
• 你有責任保護好自己的憑證安全。提供者和管理員帳戶 必須啟用雙重驗證，因為這些帳戶可以開啟他人的 身分文件。
• 不要共用帳戶。如果你認為別人使用過你的帳戶，請立即告訴我們。

4. 驗證，以及我們的徽章代表和不代表什麼

Before a provider can quote, we check their claimed credential against the public register, record the expiry date, and ask for their registration or practising certificate and evidence of professional indemnity insurance. We re-check periodically and suspend a profile automatically when a recorded registration expires.

「Verified」表示我們已核實此人有權提供移民協助 ，且在我們查核時其註冊是有效的。 這不是品質評級、認可、推薦，也不是對你案件結果的任何保證。我們不是監管機構。該名冊是公開且免費的，你應在付款給任何人之前自行查核。

5. 報價、委託與專業關係

報價是由提供者提出的，不是由我們提出。接受報價會在這個 平台上開啟一項委託，並拒絕該案件中的其他報價。這不會開始工作，也不會授權 任何付款。

只有在完成 Code of Conduct 要求的程序後，工作和收款才可能進行：你已 收到 consumer guide，已發出書面服務協議，並且 你們兩人都要簽署 它。服務協議是你與提供者之間的協議。VisaBid 不是其中一方，不保證提供者對該協議的履行，也無權更改該協議。

6. 付款

專業費用的付款方式為 給服務提供者, 由 Stripe 處理，且 由服務提供者作為商戶紀錄方。VisaBid 不會持有您的款項。政府收費，例如 簽證申請費，均由您直接支付給 Department of Home Affairs，且絕不會經過 本平台或我們。

我們會就透過平台支付的專業費用向服務提供者收取服務費。我們不會 向申請人收費。完整細節，包括退款，載於 付款、費用及退款政策，構成這些條款的一部分。

7. 你的內容，以及我們可能如何處理它

You keep ownership of everything you upload. You grant us a licence to store, copy and display it only as far as is necessary to run the platform, provide it to a provider you have engaged, resolve a dispute, or comply with the law. That licence is not a licence to publish, sell, or train anything on your material.

你必須有權上傳你所上傳的內容，而且內容必須真實。就澳洲簽證申請提供虛假或誤導性 資訊或文件，是嚴重的刑事 犯罪，而其後果會在任何退款已無濟於事之後，仍長期由你承擔。

8. 評價

只有透過平台完成委聘的客戶才能留下評價，每次 委聘限一則。我們會按原文發布評價，但須受我們的 可接受使用 政策. 我們不會因為服務提供者不喜歡某則評價而刪除它，我們也不接受付款來推廣、降低、壓制或重新排序評價。服務提供者可公開回覆一次。

9. 可用性

我們的目標是保持平台可用，但不承諾服務不中斷。我們可能因維護、安全或法律要求而暫停服務。如屬已計劃且重大的暫停，我們 會發出通知。

10. 暫停與終止

你可以隨時關閉你的帳戶。若有 合理依據相信這些條款或 可接受使用政策 在違反規定、服務提供者的資格失效或被取消，或法律要求的情況下。

Except where an immediate suspension is necessary to prevent harm or a criminal offence, we will tell you the reason and give you a reasonable opportunity to respond. Closing an account does not end an engagement already on foot between you and a provider, and does not affect money already owed either way.

11. 我們的責任

本節內容以符合法律要求為準，而不是追求最完整，這個差別對你很重要。

本條款中的任何內容，均不排除、限制或修改您根據 Australian Consumer Law 或任何其他依法不得排除的法律所享有的任何保證、權利或救濟。 如果本節的任何部分會產生該效果，則其在該範圍內不適用。根據 ACL 我們的服務附有不能被排除的保證，包括服務將以 適當的謹慎與技能提供。

在此前提下，並在法律允許的範圍內：

• 我們不對任何服務提供者的作為、不作為、建議、工作、延誤或行為承擔責任。他們 是獨立專業人士，有自己的義務、自己的監管機構，以及自己的 保險。
• 對於任何簽證申請的結果，或 Home Affairs 部門或審查機構作出的任何決定、延誤、要求、 拒簽或取消，我們不承擔責任。
• Information published here about visa charges, processing times, occupation lists, points and eligibility is general information drawn from published sources. It changes without notice - visa application charges are indexed every 1 July - and may be wrong for your circumstances. Confirm anything you rely on with the Department or with your provider.
• 對於間接或衍生損失，或利潤、機會或資料的損失，無論原因為何，我們概不負責。
• Where our liability may lawfully be limited, it is limited, at our option, to resupplying the relevant service or paying the cost of having it resupplied; and in any event our aggregate liability is limited to the total service fees we actually received in connection with the engagement giving rise to the claim.

12. 賠償責任

If you are using VisaBid in the course of a business - which in practice means providers - you indemnify us against loss we suffer arising from your breach of these terms, your breach of the Code of Conduct or the Legal Profession Uniform Law, or your provision of immigration assistance. That indemnity does not extend to loss caused by our own breach, negligence or wrongful act, and it does not apply to consumers.

13. 準據法

這些條款受澳洲 New South Wales 法律管轄，你我雙方均接受其法院的 非專屬管轄權。

We are a United States company and could have chosen our own law and our own courts. We have not, for two reasons. It would be of no practical use - the Australian Consumer Law reaches a foreign company that carries on business in Australia regardless of what its contract says. And requiring an Australian consumer to sue in Wyoming is exactly the kind of term the unfair contract terms regime exists to strike down, which since November 2023 carries a penalty rather than merely being unenforceable.

14. 變更

We may change these terms. We will give registered users at least 14 days' notice of a material change by email and on the platform, and the version and date at the top of this page will change. If you do not accept a change, you may close your account; changes do not apply retrospectively to an engagement already under way.

15. 聯絡

legal@visabid.io for these terms, support@visabid.io for help, trust@visabid.io for anything that concerns you about a provider.